Stephanie Mason

Stephanie Mason brings more than 20 years of award-winning sales and customer service experience, building a reputation for creating exceptional customer relationships through honesty, communication, and follow-through. Throughout her career, she has earned numerous sales awards by putting her customers' needs first and ensuring every interaction is handled with professionalism and care.

As Director of Customer Experience, Stephanie is dedicated to making every homeowner's journey as smooth and stress-free as possible, from the initial consultation through installation and beyond. She believes outstanding service doesn't end with a signed agreement — it continues every step of the way, and she takes pride in making sure every customer feels informed, supported, and valued.

Stephanie lives in Asheville, North Carolina, with her family and enjoys spending quality time with them whenever she can. Outside of work, she's an avid tennis player who loves staying active and connecting with others in the community. Her positive attitude, attention to detail, and genuine passion for helping people make her an invaluable part of the team and a trusted resource for every homeowner she works with.